Help Center

🚀 Getting Started

How do I create my first gallery?

1. Sign up for a free account
2. Click "Create Gallery" on your dashboard
3. Give your gallery a name and description
4. Add NFT sources (wallet addresses or VeVe username)
5. Sync your NFTs and start showcasing!

Do I need to connect my wallet?

No! Exhibito is privacy-first. We only read public blockchain data. Just enter your wallet address or VeVe username—no wallet connection, no private keys, no risk.

📦 Adding NFT Sources

How do I add my Ethereum NFTs?

1. Go to your gallery's edit page
2. Click "Add Source"
3. Select "Ethereum Wallet" as the platform
4. Enter your Ethereum wallet address (starts with 0x)
5. Select the blockchain network (Ethereum, Polygon, Arbitrum, etc.)
6. Click "Add Source" and then "Sync Now"

How do I add my VeVe collectibles?

VeVe collectibles are stored on Immutable X. You'll need your Immutable X wallet address:
1. Open the VeVe app on your mobile device
2. Go to Profile or Settings
3. Look for "Wallet", "Immutable X", or "Blockchain" section
4. Copy your wallet address (starts with 0x, 42 characters)
5. Add it as a "VeVe" source in Exhibito

How do I add my Cardano NFTs?

1. Select "Cardano" as the platform
2. Enter your Cardano wallet address (starts with addr1 or stake1)
3. Make sure you have a Blockfrost API key configured
4. Click "Add Source" and sync

🔄 Syncing NFTs

How long does syncing take?

Syncing time depends on the number of NFTs and the platform. Typically:
• Small collections (1-50 NFTs): 10-30 seconds
• Medium collections (50-200 NFTs): 30-60 seconds
• Large collections (200+ NFTs): 1-3 minutes

You can watch the progress in real-time on the sync logs page.

My sync failed. What should I do?

• Check that your wallet address is correct
• Verify the blockchain network matches your NFTs
• For Cardano, ensure your Blockfrost API key is configured
• For Ethereum, check that you have an OpenSea API key (optional but recommended)
• Try syncing again—sometimes API rate limits cause temporary failures

How often should I sync?

Sync whenever you acquire new NFTs or want to update your gallery. There's no automatic syncing yet, but we're working on it!

🎨 Managing Galleries

How do I hide/show NFTs in my gallery?

On your gallery edit page, hover over any NFT and click "Hide" or "Show" to toggle visibility. Hidden NFTs won't appear on your public gallery page.

Can I change my gallery URL?

Your gallery URL is based on your username and gallery slug. Changing your gallery name will update the slug. The format is: exhibito.app/yourusername/gallery-slug

How do I make my gallery private?

On the gallery edit page, uncheck "Make gallery public". Private galleries can only be accessed by you when logged in.

🔧 Troubleshooting

My NFTs aren't showing up

• Make sure the sync completed successfully (check sync logs)
• Verify your wallet address is correct
• Check that NFTs are marked as visible (not hidden)
• Some NFTs may not have metadata—they'll show with a placeholder image

Images aren't loading

• Some NFT images are hosted on IPFS and may take time to load
• Check your internet connection
• Try refreshing the page
• If images consistently fail, the metadata may be missing or corrupted